Hyland Behavioral Health Center
10018 Kennerly Rd, St. Louis, Missouri, 63128
This facility is highly controversial, with many patients reporting traumatic experiences, lack of safety, and poor communication. While a minority of patients find the care helpful and the staff supportive, the majority of reviews highlight significant issues with patient rights, medication management, and a prison-like atmosphere. The facility struggles with maintaining a therapeutic environment.
We analyze 75 public reviews for Hyland Behavioral Health Center using our data models and filter out spam to highlight only authentic feedback.
Be prepared to advocate strongly for your loved one, as communication can be very difficult.
✓ What Works Well
- Some supportive staff
- Convenient location
✗ Areas to Improve
- Traumatic patient experiences
- Lack of safety
- Poor communication with families
- Is it safe?
- How do I get medical records?
- Why can't I reach the doctor?
Felt like a prison
Staff was dismissive
Some nurses were kind
- Category Health & Medical
- Neighborhood Sunset Hills
- City St. Louis
- State Missouri
- Postcode 63128
- Country United States
