1950 NW Louisiana Ave, Chehalis, Washington, 98532
I-5 Toyota is a bit of a mixed bag. Many customers have had fantastic, stress-free experiences with the sales team, praising their professionalism and honesty. However, there are significant, recurring complaints about the service department, including long wait times, poor communication, and upselling. It's a place where the sales experience is top-notch, but the service side needs work.
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The sales experience is generally excellent, but be cautious with service department recommendations.
✓ What Works Well
✗ Areas to Improve
Sales experience is top-notch
Service department needs work
Mixed reviews on service