I & M Heating and Cooling
Home Services · HVAC

I & M Heating and Cooling

1628 S Michigan St, South Bend, Indiana, 46613

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

I & M Heating and Cooling has a very mixed reputation. Many long-term customers praise the owner, Jeff, for his honesty, technical expertise, and willingness to help. However, there are significant complaints about poor communication, rude behavior, and high pricing. It seems like a company that can be great when dealing directly with the owner, but can be difficult when dealing with other staff.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for I & M Heating and Cooling using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 60/100
Pro Tip

Try to deal directly with the owner, Jeff, for the best experience.

Expertise
Mixed Admin
Pros & Cons

✓ What Works Well

  • Honest owner
  • Technical expertise
  • Fast service

✗ Areas to Improve

  • Poor communication
  • Rude behavior
  • High pricing
Frequently Asked Questions
  • Do they offer free estimates?
  • How fast can they respond?
  • Are they available for emergencies?
User Feedback

Jeff is the best!

Pricing was a shock.

Very professional and kind.