2949 Erie Blvd E, Unit 110, Syracuse, New York, 13224
Dr. Tangoren and his team are highly regarded for their clinical knowledge, compassion, and thoroughness. Patients feel well-cared for and appreciate the lack of upsells. However, there are recurring complaints about the front desk staff being rude, disorganized, and difficult to deal with regarding insurance and scheduling. The clinical care is excellent, but the administrative experience is a common point of contention.
If you have insurance questions, try to speak with the office manager directly rather than the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Tangoren is amazing, but the front desk needs training.
Great medical care, but the administrative side is a headache.
I love the doctor, but I'm tired of dealing with the rude staff.