7625a Mesa College Dr, Suite 200, San Diego, California, 92111
Dr. Purcell is highly respected for his diagnostic brilliance and ability to solve complex neurological issues. Patients appreciate his directness and the high quality of his PAs. However, there is a recurring theme of frustration regarding the front desk staff, billing transparency, and difficulty in getting timely responses for prescription refills.
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If you need a prescription refill, call well in advance as the administrative response time can be slow.
✓ What Works Well
✗ Areas to Improve
Dr. Purcell is a genius, but the front desk is a nightmare.
The PAs are great, but the administrative side needs work.
Finally got answers after years of searching.