27401 W State Rte 22, Ste 125, Barrington, Illinois, 60010
Patients generally report high satisfaction with the surgical outcomes and clinical expertise of the doctors at this practice. However, the administrative experience is a significant pain point, with many patients citing frustration over medical records requests, long wait times, and poor communication from the front office. It is a practice where the medical care is often excellent, but the patient experience can be inconsistent.
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If you need medical records, start the process well in advance and be prepared for a multi-step administrative gauntlet.
✓ What Works Well
✗ Areas to Improve
Dr. Patel is a fantastic surgeon, but the office management is a mess.
Great clinical care, but the administrative side needs serious improvement.
I trust the doctors, but the front office is very frustrating.