Health & Medical · Orthopedics

IBJI Doctors’ Office - Des Plaines

900 Rand Rd, Suite 200, Des Plaines, Illinois, 60016

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This IBJI office is highly regarded for its skilled surgeons, particularly Dr. Burton and Dr. Leider. Patients often report successful outcomes and appreciate the thoroughness of the doctors. However, the office is frequently criticized for poor administrative communication, long wait times, and aggressive billing practices, which can overshadow the quality of medical care.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

If you have financial concerns, discuss them early and get everything in writing.

On-site imaging
Urgent care walk-ins
Pros & Cons

✓ What Works Well

  • Highly skilled surgeons
  • Thorough diagnostic approach
  • Urgent care availability

✗ Areas to Improve

  • Long wait times
  • Poor administrative communication
  • Aggressive billing practices
Frequently Asked Questions
  • Why is the billing so confusing?
  • How long is the wait for an appointment?
User Feedback

Dr. Burton is an exceptional surgeon

Front desk staff can be difficult

Great urgent care experience

Location Details
Street: 900 Rand Rd, Suite 200
Neighborhood: Des Plaines
City: Des Plaines
State: Illinois
Postcode: 60016
Country: United States
Location
900 Rand Rd #200, Des Plaines, IL 60016
Quick Info
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