IBJI Doctors’ Office - Naperville
2940 Rollingridge Rd, #102, Naperville, Illinois, 60564
IBJI in Naperville is highly regarded for its skilled surgeons, particularly Dr. Keating and Dr. Burra. Patients appreciate the thorough explanations, professional staff, and successful surgical outcomes. However, there are significant complaints regarding billing transparency, long wait times, and poor communication from the administrative side. It's a practice where the clinical care is excellent, but the business side can be frustrating.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a clear explanation of all billing and insurance procedures before your surgery.
✓ What Works Well
- Skilled and professional surgeons
- Thorough explanations and patient support
- Successful surgical outcomes
✗ Areas to Improve
- Billing and insurance transparency issues
- Long wait times
- Poor administrative communication
- Why am I being charged for this?
- How long will the wait be?
Great surgeons, frustrating billing.
Very professional and thorough.
Wait times are too long.
- Category Health & Medical
- City Naperville
- State Illinois
- Postcode 60564
- Country United States
readers daily.