IBJI Doctors’ Office - New Lenox
1870 Silver Cross Blvd, Pavilion B, Suite 200, New Lenox, Illinois, 60451
IBJI in New Lenox is generally well-regarded for its skilled surgeons and professional staff. Patients often report successful outcomes and appreciate the thoroughness of the care. However, there are recurring complaints about administrative issues, particularly in the billing department and communication regarding referrals and appointments.
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Keep detailed records of your billing and insurance communications.
✓ What Works Well
- Skilled surgeons
- Professional staff
- Successful outcomes
✗ Areas to Improve
- Billing department issues
- Communication gaps
- Scheduling difficulties
- How do I get my records?
- Why is my bill so high?
Great doctors, but the billing is a nightmare.
Professional and caring staff.
Mixed experience with administrative support.
- Category Health & Medical
- City New Lenox
- State Illinois
- Postcode 60451
- Country United States
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