iCare Vision Center
110 Coshocton Ave, Mt Vernon, Ohio, 43050
iCare Vision Center is generally praised for its thorough eye exams and friendly, knowledgeable doctors. Many patients appreciate the quick and efficient service, especially for eye emergencies. However, there are consistent complaints regarding the front desk staff's attitude and recent changes in office policies, such as pricing transparency and appointment scheduling. While the medical care is highly rated, the administrative experience can be hit-or-miss.
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✓ What Works Well
- Thorough and detailed eye exams
- Excellent care for eye emergencies
- Friendly and professional doctors
✗ Areas to Improve
- Rude or dismissive front desk staff
- Lack of pricing transparency for frames
- Recent changes in scheduling policies
- Do you accept Medicaid?
- How long does it take to get glasses?
- Can I get a same-day appointment for an eye issue?
The doctor is great, but the front desk needs training.
Very thorough exam, but the frame selection is limited.
They saved my eye during an emergency.
- Category Health & Medical
- City Mt Vernon
- State Ohio
- Postcode 43050
- Country United States
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