Idaho Sports Medicine Institute
1188 W University Dr, Boise, Idaho, 83706
Patients generally hold the medical expertise of the doctors at ISMI in high regard, often citing successful surgeries and effective recovery plans. However, the administrative side, particularly billing and communication, is a significant source of frustration. Many patients report difficulty getting call-backs and resolving billing errors.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing issues, try to resolve them in person rather than relying on phone messages.
✓ What Works Well
- Expert orthopedic surgeons
- Effective physical therapy
- Clear medical explanations
✗ Areas to Improve
- Poor billing communication
- Difficulty reaching staff
- Inconsistent office management
- Do I need to be an athlete to be seen?
- Why is it so hard to get a call back?
The doctors are top-notch, but the office staff is a headache.
Great surgical outcomes.
Billing department is a nightmare.
- Category Health & Medical
- City Boise
- State Idaho
- Postcode 83706
- Country United States
readers daily.