Automobile · Dealership Service Center
Ide Volkswagen
333 N Washington St, East Rochester, New York, 14445
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
Ide Volkswagen has a very mixed reputation. While many customers have had excellent experiences with sales and service, there are significant reports of poor communication, service errors, and lack of accountability. It's a dealership where your experience may vary greatly.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Ide Volkswagen using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always get a detailed breakdown of the work performed.
Professional sales
Inconsistent service
Pros & Cons
✓ What Works Well
- Professional sales team
- Loaner cars available
- Clear communication
✗ Areas to Improve
- Poor service communication
- Service errors
- Lack of accountability
Frequently Asked Questions
- Do you have loaner cars?
- Can I book online?
- Is the work guaranteed?
User Feedback
Great sales experience
Service can be hit or miss
Communication needs improvement
Quick Info
- Category Automobile
- City East Rochester
- State New York
- Postcode 14445
- Country United States
More Automobile
More in East Rochester
