Ideal Dental Century Farms
4222 Century Farms Ter, #102, Antioch, Tennessee, 37013
Patients generally love the clinical care, often praising the dentists for being gentle and thorough. However, the administrative side is a major pain point, with several reports of billing errors and rude front-desk staff. While the clinical work is often spot on, the lack of organization regarding insurance claims leaves many feeling frustrated. It is a mixed bag where the doctors shine but the office management struggles.
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Always verify your insurance EOBs immediately after a procedure to avoid long-term billing headaches.
✓ What Works Well
- Gentle and thorough dentists
- Modern and clean office environment
- Effective anxiety management for patients
✗ Areas to Improve
- Poor administrative organization
- Frustrating insurance claim handling
- Rude front desk communication
- Why is my insurance claim still pending?
- Can I get a refund for the failed crown?
Clinical staff is top-tier
Billing department needs a serious overhaul
Great for nervous patients
- Category Health & Medical
- City Antioch
- State Tennessee
- Postcode 37013
- Country United States
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