850 Grand Ave, Suite No 5, St Paul, Minnesota, 55105
Ideal Image St. Paul Grand Avenue is a polarizing med spa. Many clients praise the professional and kind staff, especially for laser hair removal and Botox. However, there are significant complaints regarding billing, refund processes, and appointment cancellations. While the treatments themselves are often effective, the administrative and customer service experience is a major pain point for many.
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✓ What Works Well
✗ Areas to Improve
The staff is kind and professional.
The refund process is a nightmare.
I'm seeing great results.