Igor Matwijiw, MD
2602 St Michael Dr, Ste 201B, Texarkana, Texas, 75503
Dr. Matwijiw is generally praised for his medical knowledge and ability to manage conditions like diabetes and thyroid issues. However, there are frequent complaints about the office staff, particularly regarding communication, prescription refills, and wait times. It is a practice where the doctor is well-liked, but the office operations are a major pain point.
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Request your prescription refills well in advance, as the office staff can be slow to process them.
✓ What Works Well
- Knowledgeable and thorough doctor
- Effective treatment plans
- Friendly staff for some
✗ Areas to Improve
- Poor communication from staff
- Difficulty with prescription refills
- Long wait times
- Why can't I get my refill?
- Is the doctor accepting new patients?
Dr. Mat is great, but the staff is a headache.
He really listens and explains things well.
I've been trying to get my meds for a week.
- Category Health & Medical
- City Texarkana
- State Texas
- Postcode 75503
- Country United States
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