Illinois Eye and Ear at UI Health
1009 S Wood St, Chicago, Illinois, 60612
Illinois Eye and Ear at UI Health is a major teaching hospital with highly competent specialists, but it is plagued by severe administrative issues. Patients frequently report extremely long wait times, difficulty reaching staff, and poor communication. While the medical care itself is often excellent, the overall patient experience is frequently described as frustrating and disorganized.
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Bring a book and snacks; you will likely be there for several hours regardless of your appointment time.
✓ What Works Well
- Highly competent specialists
- Advanced equipment
- Good emergency care
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Difficult to schedule
- Why is the wait time so long?
- How can I reach someone to schedule?
Great doctors, terrible office management.
Expect to spend the whole day here.
The care is good, but the process is painful.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60612
- Country United States
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