IllustraDENT
47 Mamaroneck Ave, White Plains, New York, 10601
IllustraDENT receives mixed reviews. While many patients praise the clinical skill of the dentists and hygienists, there is a recurring theme of frustration regarding the front desk staff, communication issues, and billing transparency. The office is noted for its modern equipment and recent renovations, but administrative hurdles often overshadow the positive clinical experience for some.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, request to speak with the office manager directly rather than relying on the front desk staff.
✓ What Works Well
- Skilled and professional dentists
- Modern, clean facility
- Thorough dental hygiene
✗ Areas to Improve
- Rude or dismissive front desk staff
- Poor communication and billing issues
- Long wait times
- Why are there extra charges?
- How can I reach a real person instead of an AI?
The clinical care is great, but the front office is a nightmare.
Dr. Williams is excellent and very thorough.
Communication needs significant improvement.
- Category Health & Medical
- City White Plains
- State New York
- Postcode 10601
- Country United States
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