IM | Health - Urgent Care, Family Practice & Physical Therapy
Health & Medical · Urgent Care & Family Practice

IM | Health - Urgent Care, Family Practice & Physical Therapy

372 W Lancaster Ave, empty, Wayne, Pennsylvania, 19087

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

IM Health in Wayne receives mixed reviews. Many patients appreciate the convenience, friendly staff, and efficient care for urgent needs. However, there are significant complaints about administrative issues, including long wait times, poor communication, and billing problems. Some patients feel the practice is impersonal and corporate-driven, leading to frustration with the overall experience.

Review Summary
20
Most Relevant
12
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

If you have billing concerns, document everything and be prepared to follow up multiple times.

Online registration
Extended evening hours
Pros & Cons

✓ What Works Well

  • Convenient online scheduling
  • Friendly and efficient staff
  • Comprehensive services

✗ Areas to Improve

  • Long wait times
  • Poor administrative communication
  • Billing and membership issues
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the membership fees worth it?
User Feedback

Great for urgent care

Staff can be rude

Billing is unorganized

Location Details
Street: 372 W Lancaster Ave, empty
Neighborhood: Wayne
City: Wayne
State: Pennsylvania
Postcode: 19087
Country: United States
Location
372 W Lancaster Ave, Wayne, PA 19087
Quick Info
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