IMA Medical Clinic of Buenaventura Lakes
1044 Plaza Dr, Kissimmee, Florida, 34743
IMA Medical Clinic in Buenaventura Lakes has a polarized reputation. Many patients love their specific doctors, particularly Dr. Acevedo and Dr. Cortijo, and appreciate the wellness center's social activities. However, there are frequent, serious complaints about administrative incompetence, long wait times, and poor communication from the front desk staff. It is a place where the clinical care is often good, but the administrative experience is often poor.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to speak directly with the clinical staff rather than the front desk.
✓ What Works Well
- Caring and attentive doctors
- Wellness center activities
- Friendly lab staff
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Inconsistent front desk service
- Do they accept my insurance?
- How do I get a prescription refill?
- Are the doctors attentive?
Great doctors, but the front desk is a nightmare.
The wellness center is a life-changer for my mom.
Very poor communication and long waits.
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34743
- Country United States
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