image Dermatology® P.C.
51 Park St, Montclair, New Jersey, 07042
Dr. Jeanine Downie is highly praised for her expertise, particularly in treating skin of color, and her warm, engaging personality. Patients often describe the office as a beautiful, welcoming space. However, there is a recurring theme of frustration regarding long wait times, aggressive upselling of cosmetic products, and occasional unprofessionalism from the front desk staff.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Bring a book; the wait times are legendary, but the clinical care is often worth the delay.
✓ What Works Well
- Expertise in diverse skin tones
- Warm and engaging bedside manner
- Beautiful, boutique-style office
✗ Areas to Improve
- Long wait times
- Aggressive sales tactics for products
- Inconsistent front desk professionalism
- Is the wait time usually long?
- Are the cosmetic products worth the price?
Dr. Downie is a gem, but the front desk needs training.
Results are transformative, but be prepared to wait.
Felt like a money grab at times.
- Category Health & Medical
- City Montclair
- State New Jersey
- Postcode 07042
- Country United States
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