ImageCare at Jefferson
757 NJ-15, Suite 104, Lake Hopatcong, New Jersey, 07849
ImageCare at Jefferson is generally praised for its clean facility, professional staff, and efficient service. Many patients appreciate the friendly greeters and the thoroughness of the technicians. However, there are significant complaints regarding administrative issues, including poor communication, difficulty reaching staff by phone, and billing errors. While the clinical experience is often positive, the administrative side can be a major source of frustration.
Use the online portal for scheduling and results to avoid the frustrating phone system.
✓ Pros
- Clean and modern facility
- Professional and friendly technicians
- Efficient service
✗ Cons
- Poor administrative communication
- Difficulty reaching staff by phone
- Billing errors
- Why is it so hard to reach someone?
- Are the results timely?
- Is the facility clean?
The staff is great, but the phone system is a nightmare.
Very clean and professional.
Billing is a headache.
| Category | Health & Medical |
| City | Lake Hopatcong |
| State | New Jersey |
| Postcode | 07849 |
| Country | United States |
| Authenticity | 82/100 |
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