Independence Foot and Ankle Associates LLC
2032 N Broad St, Lansdale, Pennsylvania, 19446
Patients generally appreciate the medical expertise of the doctors at Independence Foot and Ankle. However, there is a significant divide regarding administrative performance. While many find the staff helpful, a vocal group of patients reports extreme frustration with phone responsiveness and billing issues.
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Try using the patient portal for communication if phone lines are busy.
✓ What Works Well
- Knowledgeable and skilled doctors
- Effective treatment outcomes
- Friendly clinical staff
✗ Areas to Improve
- Poor phone responsiveness
- Inconsistent administrative follow-up
- Billing and referral confusion
- Why is it so hard to reach someone by phone?
- Are they accepting new patients?
The doctors are top-notch, but the front office needs help.
Great care, but I felt like a number due to the lack of communication.
Surgery outcomes were life-changing for many.
- Category Health & Medical
- City Lansdale
- State Pennsylvania
- Postcode 19446
- Country United States
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