2329 Jamestown Ave, Independence, Iowa, 50644
This clinic has a very loyal following, with many clients praising the compassionate and thorough care provided by the vets, especially Dr. Ann Eike. However, there is a significant divide in experiences, with some clients reporting serious issues with front-office communication, billing transparency, and perceived negligence. It seems to be a place where the medical care is often excellent, but the administrative side can be a major pain point.
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If you have a complex medical situation, ask to speak directly with the vet rather than relying on the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Ann is the best, but the front desk is difficult.
They saved my pet's life.
I felt ignored and disrespected by the admin staff.