511 Farber Lakes Dr, Buffalo, New York, 14221
Independent Health receives highly polarized reviews. While some members appreciate their customer service and coverage, many others report significant frustration with claim denials, poor communication, and perceived profit-driven practices. The company is often described as difficult to navigate.
Members suggest using the portal for all communication to avoid phone wait times.
✓ What Works Well
✗ Areas to Improve
Nightmare to deal with.
Cares about people.
Profit over patients.