Indian Rock Dental
15 Indian Rock, NY-59, Montebello, New York, 10901
Indian Rock Dental is widely appreciated for its modern facility and Dr. Fainman’s professional, caring approach. Many patients feel comfortable and well-informed during their visits. Conversely, there are notable complaints regarding administrative communication and insurance handling, with some patients feeling dismissed or misled during disputes.
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The office offers digital check-in and entertainment options like Netflix in the exam rooms to help with anxiety.
✓ What Works Well
- Professional and caring dentist
- Modern, clean, and relaxing facility
- Efficient appointment scheduling
✗ Areas to Improve
- Issues with insurance communication
- Perceived lack of accountability in disputes
- Administrative staff can be difficult to reach
- Do they accept my insurance plan?
- Can I bring my child to the appointment?
Dr. Fainman is a high-class professional.
The office is beautiful and comforting.
Communication regarding billing needs improvement.
- Category Health & Medical
- City Montebello
- State New York
- Postcode 10901
- Country United States
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