1600 23rd St, Bedford, Indiana, 47421
This facility is a lifeline for many, with patients praising the therapists and the life-changing impact of the program. However, there is a significant divide regarding the administrative and medical side. Many report feeling ignored, frustrated by medication management issues, and disappointed by the lack of follow-up after discharge. It is a place where the clinical work is strong, but the business side needs a major overhaul.
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Be your own advocate regarding your medications; don't assume the staff has everything perfectly tracked.
✓ What Works Well
✗ Areas to Improve
The therapists saved my life.
The admin side is a total disaster.
Great program, but they need to fix the paperwork.