Indiana Ear
9604 Coldwater Rd, Suite 101, Fort Wayne, Indiana, 46825
Indiana Ear has a polarized reputation. Dr. Disher is widely praised for his surgical skill and ability to resolve complex ear issues, with many patients calling him a miracle worker. However, there are significant and recurring complaints about the audiology department, billing issues, and poor customer service from the front desk staff. Patients often feel the practice is difficult to navigate administratively.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need hearing aids, be prepared for a potentially slow and administratively challenging process.
✓ What Works Well
- Expert surgical care
- Effective treatment for complex ear issues
- Some very caring providers
✗ Areas to Improve
- Poor customer service and front desk
- Billing and insurance confusion
- Difficulty reaching the office by phone
- How can I reach the audiology department?
- Are they accepting new patients?
Dr. Disher is a miracle worker, but the audiology department is a mess.
The front desk staff can be very rude.
They are very thorough, but the billing is confusing.
- Category Health & Medical
- City Fort Wayne
- State Indiana
- Postcode 46825
- Country United States
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