Indiana Health Group
703 Pro-Med Ln, Carmel, Indiana, 46032
Indiana Health Group is a large practice with highly skilled providers, but it is frequently criticized for its poor administrative management. Patients often report rude front desk staff, difficulty scheduling, and issues with medication refills. While the clinical care is often excellent, the administrative experience is a major source of stress.
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Be persistent with medication refills and keep detailed records of all interactions.
✓ What Works Well
- Highly skilled providers
- Comprehensive services
- Effective treatment plans
✗ Areas to Improve
- Rude and unprofessional staff
- Difficulty with medication refills
- Poor administrative communication
- Why is it so hard to get a refill?
- Are the staff trained in customer service?
Great doctors, but the office is a nightmare.
Staff is rude and unhelpful.
Excellent clinical care, but poor administration.
- Category Health & Medical
- City Carmel
- State Indiana
- Postcode 46032
- Country United States
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