Indigo Vision Center
302 Church St, Georgetown, South Carolina, 29440
This center is generally well-regarded for its professional and thorough eye care. Many patients appreciate the friendly staff and the modern equipment. However, there are significant concerns regarding billing transparency, wait times, and some reports of rude or dismissive behavior from specific staff members. It's a practice that offers good clinical care but can be inconsistent in its customer service.
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Always ask for a breakdown of costs before any testing or procedures.
✓ What Works Well
- Thorough and professional eye exams
- Modern and well-equipped facility
- Friendly and helpful staff (mostly)
✗ Areas to Improve
- Billing transparency issues
- Occasional long wait times
- Inconsistent customer service
- Why is the bill higher than expected?
- How long is the wait for an appointment?
Dr. Nagro is excellent.
Billing department needs to be clearer.
Great clinical care, but service can be mechanical.
- Category Health & Medical
- City Georgetown
- State South Carolina
- Postcode 29440
- Country United States
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