421 W College St, Florence, Alabama, 35630
This pediatric clinic is a staple in the community, with many families praising the knowledgeable and caring doctors. The separation of sick and well clinics is a major plus for parents. However, there are significant concerns regarding administrative errors, such as billing issues and insensitive communication. While the medical care is generally highly regarded, the front office experience is a frequent source of frustration.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is hit or miss
Love the separate clinic setup
Billing department needs improvement