Infectious Disease Associates of Tampa Bay
5504 Gateway Blvd, Ste 102, Wesley Chapel, Florida, 33544
Infectious Disease Associates of Tampa Bay is highly praised for its knowledgeable and compassionate doctors, particularly Dr. Khan. Patients feel well-cared for and appreciate the clear communication. However, there are significant complaints regarding the front desk staff, long phone wait times, and poor follow-through on prescriptions and appointments.
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The clinical care is top-tier, but be prepared to be persistent with the administrative staff for scheduling and prescription refills.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Clear communication
- Effective treatment plans
✗ Areas to Improve
- Rude front desk staff
- Long phone wait times
- Poor follow-through
- How do I reach the office?
- Why is it so hard to get a prescription refill?
Dr. Khan is awesome and very caring.
The front desk is hard to work with.
The nurses are professional and pleasant.
- Category Health & Medical
- City Wesley Chapel
- State Florida
- Postcode 33544
- Country United States
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