Innovate Dental
119 S Main St, Leicester, Massachusetts, 01524
Patients generally appreciate the gentle, professional care and the modern technology used at this practice. Many highlight the staff's ability to handle dental anxiety with compassion. However, there are some recurring complaints regarding scheduling reliability and billing transparency, which have left some patients feeling frustrated.
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✓ What Works Well
- Excellent at managing dental anxiety
- Modern, one-visit crown technology
- Very kind and gentle staff
✗ Areas to Improve
- Scheduling and appointment changes
- Billing transparency issues
- Some reports of aggressive upselling
- Do they take my insurance?
- Are they good for nervous patients?
Dr. Lau is fantastic.
The office is very clean.
Scheduling can be a bit hit or miss.
- Category Health & Medical
- City Leicester
- State Massachusetts
- Postcode 01524
- Country United States
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