1013 Dupont Square N, B, Louisville, Kentucky, 40207
Innovative Oral Surgery is generally well-regarded for its professional and efficient care, with many patients praising Dr. Naselsker's gentle approach and the team's post-op follow-up. However, there are notable concerns regarding the office's handling of anxious patients and some communication issues regarding insurance and office policies.
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They provide helpful pre- and post-op video instructions on YouTube for patients.
✓ What Works Well
✗ Areas to Improve
Dr. Naselsker is a straight shooter who explains things clearly.
The staff is generally very kind and helpful.
Some patients felt dismissed when expressing anxiety.