1702 Eastland Dr, UNIT 203, Bloomington, Illinois, 61704
Clients generally appreciate the thorough and professional service provided by the team, particularly Phil. Many reviewers highlight the peace of mind that comes with their supplemental insurance plans. While most feedback is positive, there are some significant concerns regarding claim processing delays and communication issues. Overall, the agency is seen as a helpful resource, but some clients have experienced frustration with the administrative side of their claims.
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The agency is highly effective at policy reviews, but be prepared for potential delays during the claims process.
✓ What Works Well
✗ Areas to Improve
Phil is an invaluable resource.
The team is dedicated to their clients.
Some claim processes can be slow and frustrating.