1355 Congress St, B, Portland, Maine, 04102
Patients generally appreciate the modern technology and the skill of the hygienists. However, there is a significant divide regarding the dentist's chairside manner, with some finding him personable while others report feeling rushed or condescended to. Billing transparency is a recurring pain point for several users. Overall, the clinical work is viewed as competent, but the administrative side needs a serious tune-up.
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Ask for a written treatment plan and cost breakdown before sitting in the chair to avoid surprise billing.
✓ What Works Well
✗ Areas to Improve
Hygienists are spot on and gentle.
Billing department needs to be more transparent.
The dentist's attitude can be hit or miss.