3671 Southwestern Blvd, Suites 101 & 213, Orchard Park, New York, 14127
This practice is generally well-regarded for its welcoming and holistic approach to healthcare. Patients often praise the providers for being thorough, kind, and good listeners. However, there are some recurring complaints about administrative staff, billing issues, and occasional poor communication. Overall, it's seen as a reliable place for primary care, but patients should be prepared to advocate for themselves if they feel their concerns aren't being fully addressed.
If you have concerns about billing or communication, don't hesitate to follow up directly with the office manager.
✓ What Works Well
✗ Areas to Improve
Great practice, very thorough and kind.
I felt dismissed by the provider, seeking a second opinion.
Great care, but be prepared to advocate for yourself.