Insurance Doctor of Eastern Henrico VA
4450 S Laburnum Ave, Richmond, Virginia, 23231
Customers generally appreciate the friendly and helpful service, often highlighting specific agents who go above and beyond. However, there are serious concerns regarding billing transparency, communication issues, and the handling of claims. Some feel the agency is not proactive in resolving problems with third-party providers.
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Keep detailed records of all payments and communications with the agency.
✓ What Works Well
- Friendly staff
- Helpful agents
- Affordable rates
✗ Areas to Improve
- Billing issues
- Poor communication
- Claims handling
- Why was my payment not processed?
- How do I get my car fixed?
Great service, but billing is a mess.
Agents are helpful.
Claims process is frustrating.
- Category Financial Services
- City Richmond
- State Virginia
- Postcode 23231
- Country United States
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