Insurance Pro
226 E Main St, Richmond, Kentucky, 40475
Gerry Hyde's Allstate agency is a polarizing business. Many clients praise him for his personalized service, patience, and ability to save them money. However, there is a significant number of negative reviews from clients who felt he was rude, unprofessional, and difficult to work with, especially when canceling policies. While some find him to be a trusted advisor, others have had very poor experiences, suggesting that the quality of service can be highly inconsistent.
We analyze 61 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to cancel your policy, follow up in writing and keep a record of your request to ensure it is processed correctly.
✓ What Works Well
- Competitive rates and bundling
- Personalized and patient service for some
- Helpful office staff
✗ Areas to Improve
- Reports of rude and unprofessional behavior
- Difficulty canceling policies
- Inconsistent customer service
- How can I save money on my insurance?
- What is the process for canceling my policy?
- Do you offer bundled discounts?
Gerry went above and beyond for me.
He was extremely rude when I tried to cancel.
I felt like I was being talked down to.
- Category Financial Services
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
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