InsuranceOnline
660 Newport Center Dr, Suite 340, Newport Beach, California, 92660
This agency has a highly polarized reputation. While some clients praise the ease of getting a quote and the helpfulness of specific agents, a large number of reviews report serious issues with hidden fees, poor communication, and administrative negligence. Many customers feel misled by the sales process and frustrated by the difficulty in canceling policies or getting refunds. It is a high-risk option for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a full breakdown of all fees, including any non-refundable broker fees, before signing any contract.
✓ What Works Well
- Easy and fast initial quote process
- Some agents are very helpful and patient
- Competitive rates for some
✗ Areas to Improve
- Reports of hidden broker fees
- Difficult to cancel policies or get refunds
- Poor communication and follow-up
- Why was I charged an agency fee?
- How do I cancel my policy?
The process was slick and easy.
They are crooks who hide fees.
I felt misled by the sales team.
- Category Financial Services
- City Newport Beach
- State California
- Postcode 92660
- Country United States
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