Integrated Behavioral Health
1040 Longfield Ct, Montgomery, Alabama, 36117
Integrated Behavioral Health in Montgomery receives highly polarized reviews. Many patients praise individual doctors and therapists for their empathy and effectiveness. However, there is a massive volume of complaints regarding the administrative staff, billing practices, and communication issues. Patients frequently report feeling ignored, overcharged, or treated with disrespect by the front office, leading to a significant number of people leaving the practice.
We analyze 80 public reviews for Integrated Behavioral Health using our data models and filter out spam to highlight only authentic feedback.
Always keep written records of your appointment cancellations and billing inquiries to protect yourself from surprise fees.
✓ What Works Well
- Some highly skilled and caring individual providers
- Efficient appointment times for some
- Telehealth options available
✗ Areas to Improve
- Extremely poor administrative communication
- Aggressive and confusing billing/cancellation fees
- Rude and dismissive front desk staff
- How do I get a refill on my medication?
- Why was I charged a no-show fee?
- Can I switch to a different provider?
The doctors are great, but the office staff is a nightmare.
They seem to care more about money than patient health.
Impossible to get a call back from the office.
- Category Health & Medical
- Neighborhood Montgomery
- City Montgomery
- State Alabama
- Postcode 36117
- Country United States
