14415 W McDowell Rd, Suite D102, Goodyear, Arizona, 85395
Patients generally find the medical care, particularly from Dr. Tung and Ana Fuentes, to be excellent and compassionate. However, the front office staff is a frequent point of contention, with many reports of rudeness, long hold times, and poor communication. It is a classic case of great clinical care hampered by poor administrative support.
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Be prepared for long wait times on the phone; try calling early in the morning.
✓ What Works Well
✗ Areas to Improve
Dr. Tung is a lifesaver.
The front desk needs a total overhaul.
Great medical care, but the admin side is a nightmare.