Integrated Medical Services - Primary Care
14672 N Del Webb Blvd, Sun City, Arizona, 85351
Patients generally love the doctors here, often calling them top-notch and caring. However, the front office staff frequently draws fire for being rude or hard to reach. Many folks feel the medical care is spot on, but the admin side is a real headache. It is a classic case of great doctors held back by a clunky support team.
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If you need to reach them, try going in person rather than calling, as the phone system is a known pain point.
✓ What Works Well
- Doctors are thorough and listen well
- Easy to get appointments
- Clean and modern facility
✗ Areas to Improve
- Front desk staff can be rude
- Difficult to reach by phone
- Inconsistent admin support
- Can I get a same-day appointment?
- Why is it so hard to reach the front desk?
Doctors are great but the staff needs training
Best PCP I have found in years
Admin issues are frustrating
- Category Health & Medical
- City Sun City
- State Arizona
- Postcode 85351
- Country United States
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