6355 Walker Ln, Suite 313, Alexandria, Virginia, 22310
Patients generally praise the providers for their empathy, knowledge, and thoroughness. Dr. Gray and Dr. Clop are frequently mentioned as life-changing. However, there are significant complaints about administrative staff, insurance verification errors, and difficulty getting medication approvals. The clinical care is excellent, but the office management is a major frustration.
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Verify your insurance coverage directly with your provider before your appointment, regardless of what the office staff says.
✓ What Works Well
✗ Areas to Improve
Dr. Gray is a life-saver.
The office is disorganized and doesn't care about patients.
Great doctors, but the front desk is a nightmare.