1205 Health Center Pkwy, Suite 100, Yukon, Oklahoma, 73099
This medical group is generally well-regarded, with many patients praising the doctors for their thoroughness, kindness, and ability to listen. However, there is a significant volume of complaints regarding administrative issues, including rude front-desk staff, billing errors, and difficulty getting appointments or prescription refills. While the clinical care is often excellent, the administrative hurdles can be a major source of frustration for patients.
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If you have a billing issue, ask to speak with a manager directly rather than relying on the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front office is a nightmare.
I feel like I'm in good hands with my doctor.
They need to improve their administrative communication.