7413 US 49, Hattiesburg, Mississippi, 39402
Integrity Homes (formerly Spartan Homes) has a very polarized reputation. While some customers have had a great experience with specific sales staff, many others report significant issues with management, communication, and post-sale service. Complaints about unfinished work, poor quality, and unresponsive owners are common. It seems like a company where the experience depends heavily on which salesperson you work with, but the overall management and service department have left many customers feeling frustrated and unheard.
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Get every promise in writing and ensure the contract includes a clear timeline for completion and service expectations.
✓ What Works Well
✗ Areas to Improve
The buying process is often smooth, but the service after the sale is a nightmare.
Many customers feel abandoned once the contract is signed.
The owner's involvement is a major point of contention for many.