1606 23rd Ave, Fairbanks, Alaska, 99701
The clinic is widely appreciated for its community-centric model and the dedication of specific providers like Dr. Taylor. Patients value the holistic approach and the effort to provide accessible care. However, there is a recurring theme of frustration regarding front-desk rudeness, scheduling errors, and perceived dismissiveness from certain staff members. When the system works, it's a lifeline; when it doesn't, it's a source of significant stress.
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Use the patient portal for non-urgent requests to avoid the frustration of the phone scheduling system.
✓ What Works Well
✗ Areas to Improve
Dr. Taylor is a gem in Fairbanks.
The front desk staff needs training on basic manners.
Great care if you can get past the scheduling hurdles.