InterMed at Portland
84 Marginal Way, Suite 800, Portland, Maine, 04101
InterMed receives mixed reviews, with many patients praising the high quality of their physicians while expressing deep frustration with the administrative and billing departments. Long wait times and difficulty communicating with staff are recurring themes. Some patients feel the practice has become too focused on profit, leading to a impersonal experience.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication, but be prepared for potential delays.
✓ What Works Well
- Highly skilled and compassionate physicians
- Comprehensive multi-specialty care
- Easy-to-use patient portal
✗ Areas to Improve
- Billing department is difficult to work with
- Poor communication and lack of follow-up
- Long wait times for appointments
- Why is the billing department so hard to reach?
- Are they actually accepting new patients?
Great doctors, but the admin side is a nightmare.
Billing errors are frequent and hard to resolve.
Hard to get a human on the phone.
- Category Health & Medical
- City Portland
- State Maine
- Postcode 04101
- Country United States
readers daily.