5121 Cottonwood St, Murray, Utah, 84107
Intermountain Medical Center receives a wide range of feedback. Many patients are deeply grateful for the life-saving care, professional staff, and compassionate nursing teams. However, there are significant complaints regarding administrative disorganization, long wait times in the ER, and poor communication. While the clinical care is often described as top-tier, the administrative and support services can be a source of major frustration.
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If you have a billing concern, be prepared to follow up multiple times and ask for a supervisor if needed.
✓ What Works Well
✗ Areas to Improve
The doctors are spot on.
Admin side is a headache.
Great care, but the system is flawed.