1305 Airport Fwy, Suite 405, Bedford, Texas, 76021
Patients love the doctors at IntraCare, particularly Dr. Webb and Dr. Mihills, for their thoroughness and genuine care. However, the administrative side of the practice is a major pain point. Patients frequently report being unable to reach the office, long wait times for callbacks, and frustration with the referral and prescription refill systems. It's a classic case of great clinical care hampered by poor administrative support.
If you need a prescription refill, call well in advance and leave a voicemail, as the phone system can be unreliable.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible admin
Worth the wait for the care
Frustrating communication