7535 Torrey Santa Fe Rd, San Diego, California, 92129
Intuit receives harsh criticism for its customer service, billing practices, and software reliability. Many users report being trapped in subscription cycles, experiencing glitches in payroll software, and finding it nearly impossible to reach a helpful human representative. While the campus itself is described as beautiful, the user experience with their products is frequently described as a nightmare.
We analyze 65 public reviews for Intuit Inc using our data models and filter out spam to highlight only authentic feedback.
If you have billing issues, document every interaction and consider disputing charges through your bank if support is unresponsive.
✓ What Works Well
✗ Areas to Improve
Customer service is very difficult to reach.
Be careful with auto-renewals.
Software can be unreliable for payroll.